Chorumi

Privacy Policy for Chorumi

Effective Date: October 7, 2026

This Privacy Policy explains how Chorumi ("we," "our," or "us") collects, uses, shares, and protects information when you use our website and AI creative services (the "Service"). It applies together with our Terms of Service.

If you do not agree with this policy, please do not use the Service.

1. Information We Collect

We collect information in these categories:

  • Account data: Email address, display name, avatar (if provided), password hash (for email sign-in), and linked OAuth identifiers when you sign in with Google or Discord.
  • Creative inputs: Text prompts, tag scripts, song prompts, effect settings, and audio files you upload (including voice-cloning samples and tracks for stem separation).
  • Generated outputs: Metadata and stored files for tags, songs, stems, clones, and related exports associated with your account or session.
  • Usage and quota data: Credit balance, generation history, plan tier, download events, and rate-limit counters tied to your user ID, guest session, and/or device signals.
  • Device and session signals: IP address (often truncated or hashed for abuse prevention), browser type, operating system, referrer URLs, and a first-party guest-session cookie. We may also receive a browser fingerprint identifier sent by our app to help enforce fair-use limits when you are not signed in.
  • Payment data: Purchase history, subscription status, and transaction IDs. Card and wallet details are collected and processed by our payment partners; we do not store full card numbers on Chorumi servers.
  • Support and communications: Messages you send us (for example, by email or contact forms).
  • Analytics: Aggregated usage events (such as page views and feature interactions) via privacy-oriented analytics tools. Some tools may use cookies or similar technologies as described in Section 5.

2. How We Use Information

We use information to:

  • Provide, operate, and secure the Service (generation, storage, downloads, and account management).
  • Enforce quotas, credit charges, fraud prevention, and abuse detection.
  • Process payments, fulfill subscriptions and credit packs, and maintain financial records.
  • Send transactional messages (verification, receipts, security alerts, and service updates).
  • Improve reliability, debug issues, and understand product usage through analytics.
  • Comply with law and respond to valid legal requests.

We do not sell your personal information. We do not use your private prompts, uploads, or Generated Content to train public Chorumi models without your explicit opt-in consent.

3. Voice Cloning and Third-Party AI Processing

  • Voice models: Samples you submit for cloning are processed to create a voice profile tied to your account. We do not share your voice model with other users.
  • Processors: We use vetted infrastructure and AI vendors (for example, cloud hosting, text-to-speech, music generation, stem separation, and voice-enrollment providers) that process data on our instructions to deliver the Service. Their handling is governed by contractual safeguards where applicable.
  • Retention for generation: We retain uploads and outputs as long as needed to provide the Service, show your library, and comply with legal obligations, unless you delete them or delete your account as described below.

4. How We Share Information

We share information only as needed:

  • Service providers: Hosting, CDN, email, analytics, customer support, and AI/payment vendors that process data on our behalf.
  • Identity providers: Google or Discord when you choose OAuth sign-in (according to their policies).
  • Legal and safety: When required by law, court order, or to protect rights, safety, and integrity of the Service.
  • Business transfers: In connection with a merger, acquisition, or asset sale, subject to continued protection consistent with this policy.

5. Cookies and Similar Technologies

We use essential cookies (such as authentication and guest-session identifiers) to keep you signed in and to apply fair-use limits. With your browser settings, we may also use analytics cookies or scripts (including Plausible Analytics on our domain and Microsoft Clarity for aggregated session insights) to understand how the Service is used. You can limit non-essential cookies through your browser; some features may not work correctly if essential cookies are disabled.

6. Data Security and Retention

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.

We retain account and generation data while your account is active and as needed to provide the Service. Guest-session and abuse-prevention records may be kept for a limited period. Payment records may be retained longer where required for tax, accounting, or fraud prevention.

7. Account Deletion

Registered users can permanently delete an account from the Delete account section of the account settings. You will be asked to confirm by typing DELETE.

When you delete your account, we remove your profile, credit balance, cloned voices, generation history, and other personal data linked to the account, and we delete associated stored audio files from our systems where applicable.

  • Payment records: Completed payment records may be retained for legal and audit purposes but are disassociated from your identity (for example, by clearing user identifiers on transaction rows).
  • Signup bonus protection: To prevent repeated abuse of welcome credits, we store irreversible cryptographic hashes of your email address after deletion. These hashes cannot be reversed to recover your email. A new account with the same email will not receive the signup bonus again.
  • External voice providers: We attempt to request deletion of provider-side voice models when you delete your account or delete a clone, subject to each provider's policies and technical limits.

You may also request deletion by emailing support@chorumi.ai.

8. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or export personal data, object to or restrict certain processing, and withdraw consent where processing is consent-based. You can update profile fields in account settings and delete your account as described above.

To exercise rights or ask questions, contact us at support@chorumi.ai. We may verify your request before acting on it.

9. International Users

We may process and store information in countries other than your own. Where required, we rely on appropriate safeguards for cross-border transfers.

10. Children

The Service is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. Contact us if you believe a child has provided data and we will take appropriate steps to delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will change when we do. Continued use after an update means you accept the revised policy.

12. Contact Us

Privacy questions or requests: